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While the art print I ordered was nice and well matted and framed, the frame itself was significantly scratched on the bottom. The piece was packaged very well so the scratches had to have happened before shipping (before the framed print was put in the carton). Although it... See Morewas intended as a gift, I could not give it to my friend with such noticeable damage. Three attempts to email Society6 were never answered. I included pictures of the damage. I will never place an order with this company again.
By gravatar LynnH4 (New User) - on Jan 08, 2014 - 20:21 | report
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I placed an order 9 days ago, received no confirmation mail, but my money was taken. Tried to track my order 5 days ago and it was not there. Wrote to them giving them my data and what they did is writing me asking for the Order# (how I am... See Moregoing to know if I never received a confirmation mail). I sent them that information and got nothing back. It has been 9 days since they got my money and they still have not even indentified my order. I will update if they do something for fixing this mess, but honestly, I don't think they are going to.
By gravatar IcoR (New User) - on Jan 02, 2014 - 17:05 | report
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I am really disappointed with this website! Do not order with this it. I ordered two art prints and received no confirmation email- I only knew my order was on its way when Customs Duties asked me to pay £14 to clear the package through customs. I had no idea... See Morethis was the case, as they made this comment in small print! I really want the art prints so paid the £14- even though this about the cost of one of the prints themselves! They then posted it to the wrong address- combining my billing and delivery address and blamed it on the courier rather than themselves. The customer services is a nightmare, as you have to email too and fro and they make it very difficult to follow! They offered to send a replacement package, but I would have to pay for customs charges again. Making the delivery cost the same price as the prints themselves- £36! When I complained about the services, they agreed to refund, but completely refused to acknowledge my complaint and responsibility. It has taken me a month to receive the refund and overall, I am really disappointed by their attitude to my order!
By gravatar TaraC2 (New User) - on May 10, 2013 - 00:03 | report
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Society6 | Affordable Art Prints, iPhone Cases and T-shirts

Collect gallery quality Art Prints and other products by thousands of Society6 artists from around the world.

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