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Ordered over 3000.00 through 2013 all was good until I needed to make a few returns took months many calls to get moneys back or replacements for damaged pieces I never received moneys for last two returns 1-2014 got tired trying lost a very good costumer now with LCChannel ... See MoreCostumer Service very rude hard to understand. I'm how keeping my money in USA
By gravatar TeresaD3 (New User) - on Aug 14, 2014 - 06:27 | report
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Rocks TV is great - until a shipment is lost. They do not insure the packages they ship, and they do not offer the option of purchasing insurance. I had bought a number of items from them and was generally very happy with them. That all ended on July 5,... See More2013, when I received a plastic bag from the US Postal Service with the tattered remains of the shipping box and crumpled shipping documents inside. The jewelry I had purchased for $115.93 was missing. I contacted Rocks TV who essentially told me "Tough luck, try the US Postal Service." I filed a theft report which has gotten no response more than a year later. All I got from the USPS was a letter acknowledging receipt of my complaint and telling me that there was no one I could contact to get a status update. In other words, don't hold your breath waiting for us to respond.

I was a frequent customer of this network, buying numerous items from them. I will never purchase another thing from them.
By gravatar BobF4 (New User) - on Jul 18, 2014 - 05:27 | report
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Rocks TV Jewelry Store: Diamond, Engagement, Silver & Gemstone Rings

Buy jewelry with confidence from Rocks TV’s Genuine Gemstone designs in the online jewelry store.

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