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Okay. About 30 minutes ago I would have given a very poor revue of I had cancelled my membership but noticed my card was debited for several months @ $49 per month after the cancellation. Usually you call on these issues and they say "Sorry, but... See Moreno refund." But the supervisor who just helped me gave me a refund for all of those months. Well done That is why I am here giving you a favorable and will give you a shout out on Twitter as well. Merry Christmas everyone.
By gravatar JohnS53 (New User) - on Dec 20, 2013 - 18:28 | report
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This is an amendment to my original complaint. I received a call from RENTTOOWN.ORG because they saw my review and they wanted to reach out to me to determine what happened. I called their customer service number and spoke to Bree. She was very kind and helpful.

In... See Moreher message to me, she indicated that she had tried calling the number I listed, 866-295-5067, and it worked fine. I tried this morning and it worked fine. She also indicated that she was easily able to find the link for "contact us" when she examined the website. I checked again and did not have the same luck. I saw the "feedback" link for emailing feedback or cancelling subscriptions but there were no telephone numbers to be found. Bree also gave me a second valid number to customer service which is 888-556-3889.

Regardless, they are issuing me a full refund since I cancelled immediately after joining. My cancellation was due to the fact that there were not any listings in the areas I was looking to live in.

If you join this site, look for the areas that you want to live in. If they have good listings (larger cities), take advantage of what this site offers. If they do not have anything available, cancel immediately and save your cancellation email.

I officially retract my earlier complaint.

(original complaint)

I joined RENTTOOWN.ORG when I considered the rent-to-own option of buying a new home. Almost immediately after joining this site, I found that they had VERY FEW listings in the area I was looking for so I cancelled my subscription immediately to avoid the recurring $49+/month charge.

I found that
they did not accept my cancellation and they still charged my card again. I called the telephone number shown on my bank statement, 866-295-5067, and I got a recording indicating that the mail box had not been set up. I went to their website to look for the "contact us" link and after searching their site, found that there was no such link.

Mean while, I had to cancel my debit card meaning that I will have to be without my card for 5 - 7 business days. Avoid RENTOOWN.ORG. It is a pure fraudulent site.
By gravatar etguru1 (New User) - on Oct 27, 2012 - 22:49 | report
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Rent To Own Homes, Rent To Own, Rent To Buy, Lease To Own is the web抯 top destination for rent to own homes. Users are able to read about the rent to own process and the multiple options to structure a lease-to-own contract. People that would normally rent houses can connect with agents that represent owner financing homes. In addition, contains a countrywide database of over one million affordably priced homes, houses for rent, and foreclosures. Rent to own is a concept that represents more than just a creative real...

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