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I bought a sterling silver bracelet and 3 pair of legging from the site, the jewelry and leggings from 2 different vendors. This was over 3 weeks ago, my bracelet came 2 weeks ago still waiting on the leggings and the tracking number that was sent 2 weeks ago is... See Moreno good.
The customer service is terrible, I have emailed with a few different issues from the odd billing where they charge you double then drop one if the charges to my items not coming and the tracking number problem. It always takes at least 3 days for them to reply at times with me having to send a second email. Also unless you are a high enough member, which I am not, you can't call them there is no number! Who heard of such a thing I did not even think to check for a number in case I had a problem I've never heard of anything like that!
Needless to say I will never shop with them again I do not trust a company I cannot call and the customer service is beyond terrible. They have cool items but the items and shipping are over priced and I found at least the one vendor who has not sent my items on another site, which also has a way if actually contacting the specific vendor I'm thinking of contacting them at their other site.
By gravatar JeananddaveP (New User) - on Apr 12, 2014 - 10:10 | report
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