I purchased Windows 7 professional and Office professional without any trouble at all.There was a 12 hour delay in the software being provided as described and I was a bit jittery until it arrived but I had no trouble with it. I think it is possible you have not downloaded... See Morecorrectly. You have to download the file from the site, then opt to open in another folder. You can then either copy this folder to your desktop or another drive, unzip it (I used 7zip - free) and then run. It does very specifically say not to run from the email which will block it so if you have done that you may wish to contact them. I didn't find them the fastest in replying to emails but they ultimately did. The authorization code came in a separate email. Due to problems with my computer I have now downloaded this software twice and everything is running fine. I purchased in early June so you should not have had a problem then. I came back on to the site tonight to get the address to recommend them to someone else who has been ripped off in the past. I have been entirely happy with my contact but doubt it I would have downloaded it properly if left to my own devices. Thank heavens for IT friends.Show less
By
Beverly Chester (New User) - on Aug 07, 2011 - 01:04
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