I sent my Samsung galaxy note 2 to get the screen fixed from the Seattle WA area and the device has been lost. I prepaid over 258 bucks only to find out a week and a half later that they had no clue where my 650.00 device was. I... See Morehave been in close contact with the General Manager to solve this stressful issue. I am still waiting for the replacement cost of the phablet almost a month later. I still can't believe this is happening. I had to purchase a Samsung galaxy s 3 with another 2 year contract to afford a new phone for work. I really should have gotten this phone anyway......2b continud......Show less