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I am addicted to lc can't believe low prices,buy only what I think I love as I understand returns are only allowed200 or more I do rising auction most times receive package nearly daily shipping a little high 2.99 per piece and a week to arrive but great fun
By gravatar TeresaD3 (New User) - on Aug 14, 2014 - 06:02 | report
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on 05/15/13 i ordered a 1 karat diamond ring. i was waiting o n th ring to arrive fr about 2 weeks. instead iu gat a call from customer service department saying my order was cancel because the ring was not available anymore. i advised the rep how could... See Morethat be when the same ring was advertised again on tv on 05/25/15 iun the same size that i had ordered.she said that she could order ring agan because thy still have the rings so i said iok. i question if i woulod still pay the same price of 99.99 she said they still should they have 12 on hand she would call warehouse to see if ring avaiable and would call me back. well she call back next day and said ring not avauilable she could special order ring for new advertiseed price of 129.00.,i saiid that dosent seem fair since i ordered ring @ 99.00. she said ring would have to be special ordered. said would call and check on price and call me back. well she call back but this time said oprice would be more than the 129.99 price. i advised her that thge porice ion this ring is getting higher and higher ? what the price is now, she said didnt know would call me back with info.I ask for adress or phone number for president of company (she was a personal shopper) she said she didnt knoiw ibut transferred me to customer service deptre he gave me this website and said mr gerald tempton is president reads this site. allso agve me address foe customerr service said send letter to them that situation would get handled. i am still waiting foir 2 days now to hear back from the personal shopper erin. i also hope mr tempton read this so problem can get resolved. elaine @email
By gravatar ElaineR (New User) - on Jun 01, 2013 - 01:43 | report
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I have enjoyed purchasing from LC for quite a while. If there was a problem, I called Customer Service and the situation was taken care of. I love my jewelry. Good prices. The Tanzanite I have purchased appraised for MUCH more than I paid. Return policy is clearly stated on... See Morethe Television Screen, Web Site and on all invoices. Watch out though... addiction to the station is common.
By gravatar DianaP (New User) - on Apr 18, 2013 - 07:21 | report
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WORST customer service I have ever encountered! I asked why an item I purchased 8 days ago has not been mailed yet and the clerk was extremely rude.
Items not delivered.
items not as described.
So much undue stress! I plan to report them to the BBB. I see they already have near... See More50 complaints there already. Quite a number for a very young company.
I find I can get the same items on Ebay and have much better service there.
By gravatar CaptKuhrt (New User) - on Jan 12, 2013 - 05:28 | report
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TV Shopping Channel : Tanzanite Jewelry :

Best TV Shopping Channel | Tanzanite Jewelry | Call Your Personal Shopper at 877-899-0490 Today! | Liquidation Channel

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