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Joissu Products Inc
4627 L B McLeod Road
Orlando FL 32811
United States
☎ +1 407 648 8746
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Very disappointed. Placed a huge order($$$) for party favors for my daughter's birthday party. I sent the invites out one month in advance of the party date. asked for rsvps within 2 weeks. waited a few extra days for straggling rsvps that inevitably happens and... See Moreas expected. before placing my order, i called Joissu and spoke with someone about choosing the best shipping option so that i could get my products in time for the party. I chose as advised. Received my order 3 days before the party. Immediately opened box and did a count. Was short 2 stuffed animals and a top gun which would short-change 2 children. I immediately contacted Joissu to report the shortage. Instead of putting the missing items right in the mail, they indicated it was too late in the day to do so (4:40 p.m.) and they wanted me to "check" my order to be sure that i was, indeed, missing these items and to await a call the next day. I reminded them the party was occurring in 3 days. Rep didn't seem concerned. Got a phone call the following morning to inform me that they found 2 of the missing items in their warehouse and apologized. wanted to confirm that I was still missing the third item. I indicated I was. They said they would put it in the mail, but I would not receive them till 3 days after the party. I asked them why they couldn't overnight it to me. They said the missing items weren't worth the cost of expedited shipping. I reminded them that I am now faced with choosing 2 children who would be sent home with incomplete favor bags. The rep did not seem concerned. I reminded them that they were one of the few party favor "stores" that charge shipping while just about everyone else waives the shipping when your order exceeds a certain amount. And my order nearly tripled the amount that most stores require to waive the shipping. but i chose them because i liked some particular items and decided to pay the shipping. but now, i felt it unfair that they wouldn't make me whole and disappoint two 9-year-old children for THEIR MISTAKE. i didn't realize that I had to choose a shipping method that would take into consideration the SELLER'S mistakes. Do not buy. There are plenty of other vendors out there who sell good party favors.
By gravatar SanE (New User) - on Apr 17, 2014 - 18:38 | report
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I was really happy with their prices and very excited waiting on the shipment. I received everything a day or two ago and finally had the time to sit down with my son to take them out of the boxes and put the toys to use....i was very upset... See Moreto find that the cheap prices gives u what u get...we tried the bubble gun and it was broken the bubbles dont come out then we tried the remote control car the wheel popped out then we tried the badminton out side and the handle slipped out...then i really was peed off when i looked at the barbie my husband and i got for his daughter and the arm is broken then tried the little dinosaur picture thing and sum piece snapped out of place in the inside i will rate a 10 for unprofessional toys being sold or manufactured it was very said to get these toys from here and expecting the kids to be happy with their xmas gifts
By gravatar MersadieH (New User) - on Jan 19, 2013 - 00:52 | report
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Wholesale toys, novelties, bulk toys, wholesale redemption, toys, novelty, plush, candy

wholesale toys, novelties, toys, wholesale redemption, novelties, wholesale, Joissu Products is an importer and wholesale distributor of novelties, toys, gifts, candy, plush and costume jewelry, event planners, dollar stores, PTA, churches, schools

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