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Original order of 9 jerseys placed December 8, 2012 (Chirstmas gifts). Estimated delivery time, 7-10 days. Ordered delivered December 24. (STRIKE 1). Label sizes we ordered were correct, size of the jerseys were WAY OFF, could not use 3 of the jerseys. Contacted on January8th... See Moreabout returning them and/or exchanging them for items that we knew would fit. At first they said no, no exchange, no return, but they would give me a discount on another order. I said NO, their website used to say that exchanges and returns are possible, I can't find that now. Finally chatted with a "manager" on January 28th and got an exchange "approved"! Shipped my 3 jerseys back via FEDEX, confirmed signature delivery February 18th (Chinese New Year - (delayed delivery). March 8th! Still No word, no refund, no exchanges, no communication, no nothing! OMG, awful company with horrible customer service. Do not EVER order from or Not sure, but I heard that they are on the website many times under other company names. UPDATE: 4/10/13 - still no jerseys!! THEY SUCK!
By gravatar JanetH (New User) - on Mar 08, 2013 - 16:34 | report
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THEY WILL RIP YOU OFF! DO NOT TRUST THEM. I ordered jerseys in November and gave her my visa card. My total was 164. and change.... the next day, I got a phone call from fraud protection.. my card was charged 170, not the 164! Not only that, she emailed... See Moreme saying she really didn't have the jerseys I wanted and could I pick another team/size etc. When you order, shouldn't it tell you that they are sold out INSTEAD OF TAKING MONEY FOR ITEMS THEY DON'T HAVE? I'm STILL trying to get my money back
By gravatar notstupidxxx (New User) - on Dec 27, 2012 - 16:07 | report
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