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Webutation Reviews No!

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very bad: 1

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They charge you for everything, and they make it impossible to speak to a person on the phone. The phone calls to customer service cost you money (which they never tell you), and since you can't ever talk to a real person, you have to call several times to get... See Moreanything done. All I wanted was my tax return, which they ended up helping themselves to with their ridiculous fees. I have been trying to cancel the card (since there is a monthly fee for having it) and no one in customer service can tell me how to accomplish that. I get told that only a customer service representative can cancel the card, but everyone I talk to is in the wrong department and can't help me or transfer me to a helpful person. This is a big scam, and I don't know how they are legally allowed to do this to people. I didn't even ask for this card, my tax return was supposed to be direct deposit but someone forgot to check a box on my forms.
By gravatar DeeW2 (New User) - on Mar 18, 2014 - 21:20 | report
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would rather have a check mailed
By gravatar fesjr (New User) - on Jan 03, 2013 - 01:04 | report
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