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Gloopy Mobile Phone Repairs Shop Oxfordshire
101 High Street
OX28 6HY
United Kingdom
☎ +44 845 862 9999
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Nightmare experience from the worst firm I have ever had the misfortune to have to deal with. My IPhone was returned with the SIM details of a someone from Wales, the phone was badly damaged internally, I lost my Apple warranty as a result and ended up spending £200 for... See Morethe experience. Damian from Gloopy's response: "It's nothing to do with us"! Avoid this company like the plague and if you need a new iPhone screen pay just £20 more for a new IPhone from Apple and don't lose your Apple warranty or support or have to deal with people like this

Full review: I cannot overstate how bad Gloopy are. To hand over something as valuable as your IPhone or IPad in a Jiffy bag (as they recommend) is worrying enough but to put it in the hands of people like this is a horrendous mistake. I did and it came back with the SIM card of a dance instructor from Llandudno in Wales (who unlike Gloopy was extremely pleasant)! Gloopy's initial response was that I was lying and it was nothing to do with them.
O2 eventually got my phone details back (they said "someone" had called them to change my phone details while the phone was with Gloopy!)
The phone then started playing up and I took it to Apple Genius Bar who said they would not touch it and the warranty was void as they could see it had had a botched screen repair. They said internal parts had been damaged and fluids were leaking from the phone. Damian from Gloopy's response was that Apple must have damaged the phone not Gloopy! So with no warranty (and let Gloopy do any repair and Apple will basically not touch your phone even if they don't botch it up - so it's not worth it) I was forced to pay £119 for a replacement Apple phone (good value) and with the money I had paid Gloopy that made me over £200 out of pocket!
This was an absolute nightmare but despite Gloopy's absolute contempt for me as a customer it is just not worth it - pay £90 for their awful service and lose all Apple warranty and support or pay just £20 more and get a new IPhone and full Apple warranty? It's a no brainer. Avoid Gloopy like the plague.
By gravatar AdeA5 (New User) - on Apr 01, 2014 - 22:16 | report
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Gloopy games and Repairs store Oxford

Gloopy games and Repairs store Oxford – Based in Oxford we repair consoles, unlock phones and sell/ buy computer games

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