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Stay Away!!! I purchased a sofa for my daughter moving into her first new apartment. The sofa price was great and was a good quality sofa on sale for $299. However, by the time it was all said and done it cost me nearly $700!!! If I wanted to spend... See Morethat much on a sofa I would have gone to the local furniture store for something more elaborate than a small apartment sectional sofa. Here's what happened. I purchased the sofa online. After delivery I was informed that the delivery charge was another $150. Since I set this purchase up on a line of credit with this company, I worked with their customer service to set up automatic payments each month. After 5 months of payments, I received a call out of the blue telling me I was late on my payment. After explaining that there shouldn't be any late payments as my account is set up for automatic payment each month, they told me that auto-payment I set up expired. It was only good for 5 months and that I must have made an error setting up the payment schedule. I was asked if I wanted to reset the payment schedule. I figured if I was going to go through all that hassle I would just go ahead and get the payoff and pay the full balance, assuming it would be around $350 or so. I almost fell on the floor when they told me my balance was $607!!!! I asked how that was possible after paying for 5 months. How could my balance be more than it was prior the payments they've received. He told me that when my automatic payments were set up that the payment date was scheduled 3 days after the due date so I've been being charged a late fee every month. I confronted him asking why I wasn't notified of any late fees or why the person that worked with me would have set up a payment date that would be late every month. He would not answer the question. I asked to speak with a supervisor. Can you believe he asked me why I wanted to speak with a supervisor??!! DAHH!! I told him I felt I was, at minimum, owed a credit for the late fees. He then - FINALLY - offered to credit back late fees. Wow - he offered me a $60 credit. At this point I was so mad, I just wanted to end the relationship all together. I went ahead and paid the ridiculous new balance of $547.67 and asked them to close my account and remove me from all mailing lists and to never contact me again. DO NOT DO BUSINESS with these rip off artists!!!!
By gravatar KimberlyW5 (New User) - on Jan 13, 2014 - 21:27 | report
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Gettington is not to be trusted. I have made one purchase from them, and thank God only one at that. While they seem eager to set up payment options advantageous to your needs, the sincerity and professionalism ends there. It takes them forever to process your payment--and... See Moreto make matters worse, twice they have claimed to not have received my payment at all. You would have better success gaining an audience with Pope Francis I than contacting a live human directly to dispute their fraudulent claims. If you HAVE to purchase something from them do not set up a payment plan--pay them off at once! and then they may claim they did not receive that! In other words, steer as far away from Gettington as possible.
By gravatar WayneW3 (New User) - on Apr 23, 2013 - 23:10 | report
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