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Buy Area Rugs
2312 Wilton Drive
Fort Lauderdale FL 33305
United States
☎ +1 800 451 2182
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I ordered a rug that was on sale and used one of their promotional deals. A few days later I received an e-mail that the rug was no longer being made and they cancelled my order. However on their site they are still advertising the same rug. I... See Morelooked up their BB record, and this seems to be a common practice for them.
By gravatar ErinS2 (New User) - on Apr 09, 2014 - 01:33 | report
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Back in June I ordered a gorgeous Calvin Klein rug from They had the best price on the web.

When it arrived, it was stained and damaged and I was preparing for my son's graduation party. I was in panic mode. I called and wrote to and... See Morethey came to my rescue. Because there was not a replacement for it readily available, they suggested keeping it for the short term (with strategic placement of furniture to hide the bad parts). I did that, made it through the party, and yesterday, I received the replacement. It is absolutely gorgeous and perfect. They even arranged for the old rug to be picked up. All at no charge to me. This is a wonderful company to do business with and they stand behind their products. Customer service rocks. I'm telling all my friends if they need a rug, to shop here first. Awesome experience. Five stars.
By gravatar KathySpeck (New User) - on Oct 05, 2012 - 17:20 | report
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I am disgusted. I purchased a rug. As it was being shipped I found the exact rug much cheaper. I called customer service regarding their price match. Here's the thing. I asked for them to email me their policy, not once, but twice. Never came. I am pretty sure there... See Moreis not a written policy. Darren at customer service told me that they would not honor the price match because I found the hot deal on a "shopping web site." Again, where does it say this in the fantasy policy???
The other problem is that on the companies banner they also suggest, a no hassle 30 return. Sure for 15% restocking fee and I pay for the shipping.
Not good business practice. It was like they were making things up as they went.
It's a really tough economy out there, I work so hard for every penny. This company should not advertise practices that they can not stand behind.
By gravatar Mallisa (New User) - on Aug 25, 2011 - 19:02 | report
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Area Rugs | Discount Rugs and Carpet Rugs | BuyAreaRugs .com

Area Rugs | has discount rugs, contemporary rugs, Oriental rugs, outdoor rugs, wool area rugs and carpet rugs for sale in every style at the best prices. Get free shipping on most rugs when you buy rugs today.

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