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Truly awful customer service.
It seems that there are different Webutation ratings for and As far as I can tell it makes little difference which site you go through, its all the same so my review is the same!
Have unsubscribed many times but still get their emails. Have begged,... See Morepleaded, called, messaged. It makes no difference
Went to an offline sale and saw a damaged or 'second' Kate Spade bag. Pointed it out to staff, lady laughed and said 'yes I know, think it was packaged badly' after quitesome debate, I persuaded her, to remove it. She was very reluctant and I'm sure she was waiting for me to leave then put it back out. Was this a one off or are they selling faulty goods? No one at Brandsfever will speak to me, return my calls or emails and all my Facebook comments have been deleted and I'm blocked.
I also asked them to verify what year they received their 'Best E-shopping retailer in Singapore' award was received (some time ago I imagine) and who awarded it but they declined to answer. Not sure they will be winning it this year.
I asked about their claim that the site is exclusive and by invitation only (I joined by clicking the register or sign up button) as far as I know anyone can join.
Don't go anywhere near this site before you have checked out the many online reviews about Brandsfever and peoples experiences with not receiving goods, delays of 3 months, no return policy etc etc.
Please save your money.
By gravatar JudeL (New User) - on Jun 14, 2014 - 07:59 | report
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