beachbliss.com

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URL: beachbliss.com

IP: 68.142.205.137

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HORRIBLE CUSTOMER SERVICE!!! I placed an order with them on 3/7/2013 and by 3/20/2013 I still had not received it so I called and received no answer so I left a message and never received a call in response. I called again the next day and did get someone on... See Morethe phone. When I asked for a status update for my order I was told that it had not even shipped yet. Apparently the item I ordered was out of stock at the time that I placed the order. I was informed that they don't find it necessary to inform the customer about delays in their orders. I laughed in disbelief and the cust. serv. rep. asked me if something was funny. I responded by asking for her supervisor. She told me that he was not there and that he doesn't come in until around 12:00pm each day. (That must be nice. Wish I could get to work at that time) When I asked her for his name she responded by saying,"um...let me put you on hold." After a few min. she returned to the line and told me his name was Frank Wong. The whole situation was very suspicious so I told her to cancel my order immediately. Overall horrible experience!!

SarahB7 (New User) - on Mar 20, 2013 - 17:17

DO NOT ORDER FROM BEACHBLISS !!! BUYER BEWARE !!! The Better Business Bureau has given this company a rating of F (ratings range A+ to F). Usually the BBB can't get in touch with them, to resolve your complaint, which seems to be the case with me. I don't expect... See Moreto ever get my refund of over $300. I ordered swim systems and sun separates swimsuits because of the large selection, with the ability to mix and match swimsuits. My original order was placed 10/4/12. I received only a partial order. The invoice stated sold out and the website does not tell you this when ordering. My order would have been completely different because of the mix and match option. I returned the items for an exchange and received a 2nd partial order. I attempted to place my order via phone, to assure items were in stock, but BeachBliss will not answer the phone # provided, 800-695-1229. Multiple voice messages were left, with no return calls. They will not answer my emails to the website provided: help@beachbliss.com. After receiving 2 partial orders and the inability to communicate with them, I returned all merchandise requesting a refund (in complete compliance with their refund/return policy, which states it may take up to 60 days). It is now 12/13/12 and I have no swimsuits and no refund. I have never been able to get in touch with anyone at this company. I have filed a complaint with the Better Business Bureau, in hopes that they can assist. As of now, BeachBliss has over $300 of my money. You can get the exact same swimsuits from BestSwimwear.com and actually speak with someone, to place your order, to assure that you will receive exactly what you want. Best Swimwear was great! I received my swimsuits quickly and exactly as ordered. I will now call before ordering online, from any company, in which I am not familiar with. I would recommend this to all.

becca18 (New User) - on Dec 13, 2012 - 19:56

I believe this site is a SCAM! Watch out! I placed an order and the order status and tracking info remained blank. I tried emailing (4 times) and calling (several times during their supposed business hours). No matter when I call, I get nothing but an answering machine. I don't... See Morehave any idea if I have merchandise coming or not. They refuse to respond at ALL. I have reported them to the Federal Trade Commission, the Better Business Bureau and Mastercard. DO NOT ORDER FROM THIS COMPANY!!!! TOTAL SCAM!!!!

stanger (New User) - on Aug 21, 2012 - 19:26

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About beachbliss.com

Beachbliss Swimwear 2012 - Designer swimwear for women: two piece swimsuits, bikinis, one piece bathing suits, beachwear, clothing, and accessories online shopp

Owner

Beachbliss

812 Date Avenue

Alhambra CA 91803

United States

☎ +1 626 376 4188

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Website is online!

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