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$55 Cancellation fee within 24hrs of cancellation

$55 Cancellation fee within 24hrs of cancellation

... See MoreBooked a ticket for USA - London - INDIA through Airtkt/Cheapfareguru.

Airtkt called me back to check if my visa is valid to travel through london and if not they will give me FULL REFUND.

I found my visa is not valid for travelling through london, so called back AIRTKT to cancel the ticket within 4hrs of booking, they cancelled the ticket but charged $55 . Only website to do so which charges for cancellation within 24hr .

Never user CheapFareGuru/AIRTKT/EROS TOURS and TRAVEL.. Use Orbitz or any other website as they offer free cancellation.

By gravatar SumitO2 (New User) - on Nov 11, 2014 - 17:16 | report
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Horrible customer service. Do not book through these guys. I've spent hours on hold and been hung up on multiple times. They are very sketchy, and I'm honestly worried that I'll even be able to get my tickets. I say again, do not book through them.
By gravatar JordanT2 (New User) - on Apr 08, 2013 - 21:39 | report
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They have this awesome prices on tickets, that when you booked them, they never go thru with the airline. Then they offer you another ticket with a completely different price.
What's funny it's if you check their site, they are still offering the same miraculously low price ticket, even thou they... See Moreknow the Arline will reject it!
It's a waste of time. Don't book with this people.
By gravatar NataliaS2 (New User) - on Mar 09, 2013 - 15:59 | report
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I have horrible customer service Experience with
One of my flight was canceled before I start my trip so I have to call customer service to reschedule my flight but the phone call forward to India and they keep asking me to call back in certain time (PST) to... See Moretalk to someone can reschedule but when I call back they hang up my phone call. I tried 5 times and finally someone picked up my phone accidentally then hung up again after I explain my problem. I tried one week....repeat the same back....hung up my phone....
I have to call United airline to complain and they took care my problem with very good attitude.
If you don't need customer service from then you are fine but if you need customer service then GOOD LUCK!!!
By gravatar AliceH2 (New User) - on Mar 08, 2013 - 05:42 | report
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I booked at ticket at an alarmingly low rate. I get an email stating, "We are unable to verify the card information. . . it is our company policy that the card holder should complete the following three step process to obtain E ticket confirmation." Among the three... See Moresteps was to send them a copy of the front and back of my credit card, AND a COPY MY PASSPORT!!!! I became uncomfortable booking with this company so I called them to cancel everything within the hour. I call the number listed on their website for 24/7 service. The phone just rings. I called the second number listed on their website, and the phone just rings. I tried this four times. I called my credit card company immediately to report the fraud and sent AirTkt an email to cancel my transaction. I get a return phone call back from a strange number (I didn't know it was them) but I didn't answer as I don't answer calls from unknown numbers. They did not leave me a message and proceeded to call a second time 1 second later. The gentleman told me that I no longer need to send the copies of my card or passport and my ticket is good to go. At this point I wasn't comfortable and asked to cancel but I was told I had to pay a fee to cancel. I told him that my flight wasn't even booked yet since I don't even have the E-ticket confirmation. He proceed to charge the cancellation fee on my credit card.
By gravatar Wen-yiJ (New User) - on Feb 28, 2013 - 08:21 | report
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