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URL: webcreationuk.com

IP: 81.201.139.245

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Already been reviewed, this site is bad and should be avoided at all costs.

von

Callum TRUSTED (Power User) - am 11. Mai 2013 - 15:57

Horrendous!!!

We had a successful social/dating site, we approached webcreationuk to update our site. In 2009 we wanted to bring it upto date and bring lots of new features into the site. The job we were requesting needed skilled web designers and we made that clear to the sales person. After... Mehr zeigenan in-depth explanation of what we wanted the sales person (Mark Slade) promised us the world. Impressed by the company we proceeded with the website and were initially told the website would be 9/12 weeks (order and payment made on the 17/03/2009). We made the initial payment and were excited by the promises being made, at the time I remember thinking I would find it hard to wait the 9/12 weeks.
The glitz and glamour of the Bath office and the professional demeanour was soon out the window and we were passed on to our project manager in India, Gurbir Singh. Gurbir was horrified to find out the complexity of the website webcreationuk had said would be no problem and made that clear in his correspondents to us. Initial designs came through and to our horror they were so poorly constructed and so aesthetically awful we ended up putting counter designs in ourselves. Literally designing the site ourselves and getting them to copy the design. It got to the point that I was putting more time into the initial correspondents and designing the site than I was my full time job. Every request, every little aspect of the site was a massive hassle, they could not complete the simplest of tasks. After the initial month we hadn't progressed at all, and this was when it started to go quiet, we would be lucky if we received an email every two weeks. We would be promised aspects of site would be built only to hear nothing for weeks. I have full correspondents an emails to back this up as I have seen on other reviews webcreationuk claim that reviews are written by their competitors so I implore you to go to www.chatbelt.com and see all the aspects of the site that haven't been fixed under the "life time guarantee"
7 months into the site build we had a front page and no database, I had sent countless emails to head office and India with very little response. I finally spoke to someone who seemed to care, we were 5 months over schedule (Mark Robson) We had a huge lists of faults with the design site and each week we would send an email of the things not working and each week we would receive an email confirming they had fixed 1 of 10 faults. In the end we sent emails with things highlighted in red in the hope that someone actually pay attention to tens of faults they had created. After a huge amount of complaining webcreationuk apologised for the 1st designer and put someone new in-charge of our project. (Anuj Garg) And this brought the third wave of false hope a feeling that would become all too familiar when dealing with this absolute joke of a company. The second designer started to return emails and in-fairness he was quicker than the first, by mid June 2010 after over 300 emails back and forth he was ready with the site. We weren't happy with the site but the lack of progress meant we pushed forward anyway. 15 months after the project had first begun!!! We paid for the site and hosted away from webcreationuk due to their server restrictions (fair enough) As the site went live aspects of the site would fail, i.e the chatroom licence would expire the database wouldn't work correctly. This would happen weekly. Until they told us they wouldn't fix it. "what about the life time warranty?" I asked. They claimed because I had it on different servers they wouldn't be able to offer this service even though they had all the login details. Its worth pointing out that they were the ones that told us they couldn't host it and secondly they offered us a life time warranty at the start. CRIMINALS! In the end we made a choice that would take the site to a real web-designer and pay the full cost to get it fixed up and working, I have approached 4 web-designers; none of which are prepared to go near the site due to the language its written in. I'm left in position were I have a broken site on an expensive sever that no one will fix for me. I've poured years of my life into this project only to be treated like a mug by webcreationuk. I will be taking legal action and I just hope if you're reading this I can save you from a similar experience....please please don't believe the reviews written by their staff!

von

DeanA (neu hier!) - am 11. Mai 2013 - 11:44

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<div id="webutation-pixelbadge"> <script type="text/javascript"> (function() { window.domain = 'webcreationuk.com'; function async_load(){ var s = document.createElement('script'); s.type = 'text/javascript'; s.async = true; var p = ('https:' == document.location.protocol ? 'https://' : 'http://'); s.src = p+'www.webutation.net/js/load_pixelbadge.js'; var x = document.getElementById('webutation-pixelbadge-link'); x.parentNode.insertBefore(s, x); } if (window.attachEvent) window.attachEvent('onload', async_load); else window.addEventListener('load', async_load, false); })(); </script> <a id="webutation-pixelbadge-link" href="http://www.webutation.net/de/review/webcreationuk.com">webcreationuk.com Webutation</a> </div>

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